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Privacy Policy

PRIVACY STATEMENT:

This privacy policy (“Privacy Policy”) sets out how Pasco Pilates ABN: 42 149 568 981 and its related entities upholds your rights under the Australian Privacy Principles under the Privacy Act 1988(Cth), the Privacy Act 2020 (NZ).

This Privacy Policy for Pasco Pilates lets you know what personal information of yours we hold, what we do with it, who we will disclose it to and how you can assess the personal information we hold about you. You can also find out here how to exchange inaccurate personal information and how to opt out of receiving communications from Pasco Pilates. Pasco Pilates may change this Privacy Policy from time to time by updating this page.

WHAT WE COLLECT

Pasco Pilates may collect the following information:

Name
Contact information including email address and mobile
Date of birth
Emergency contact person
Bank account and/or credit card details
Payment history
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers
Health related information, including (but not limited to): Your health
Your weight and body measurement
Your medical history
Whether you smoke or are pregnant
Whether you are on any medication
For employment or other recruitment purposes, the above as well as employment and education details and generally, information relating to qualifications and experience

An individual is not obliged to provide their personal information to Pasco Pilates, however, without certain information from an individual it may not be possible for Pasco Pilates to provide its products and/or services to the individual.

HOW WE COLLECT & HOLD YOUR INFORMATION

Where possible, Pasco Pilates will generally collect your personal information directly from you. Pasco Pilates may also collect personal information from the Pasco Pilates booking system, our online booking system, when you sign up and/or purchase Pasco Pilates classes. Pasco Pilates may also collect personal information from you via the website www. pascopilates.com.au and via promotional activities, competitions, QR code apps (or other apps required by the government) and events.

Also, from other directly related companies and, if there is prior consent from organisers of the events Pasco Pilates’ sponsor.

WHAT WE DO WITH THE INFORMATION WE GATHER

Pasco Pilates will only use and disclose your personal information so we can provide you with the services you have requested and comply with government regulations, as well as for the following directly related secondary purposes:

Managing your account with Pasco Pilates
To improve our products and services
Send promotional emails and sms (short message services) to you about new products, special offers or other information which we think you may find interesting using the email address or mobile number that you have provided
Contact you for market research purposes. We may contact you by email, phone or mail.
To customise the Pasco Pilates Website according to your interests
We may provide your information to our third-party partners for marketing or promotional purposes provided we first have your consent
Assessing your employment application and reference checking
Complying with government regulations and record keeping requirements
Pasco Pilates will never sell your information

WHO WE DISCLOSE YOUR INFORMATION TO

Pasco Pilates may disclose your personal information to third parties in Australia, including its government bodies for the purpose for which it collects it. That is, generally, Pasco Pilates will only disclose your personal information to third parties for the purpose of providing Pasco Pilates classes and products to you or other directly related secondary purposes as set out above.

Pasco Pilates may otherwise disclose your personal information with your consent or if it is required or authorised by law. Pasco Pilates may disclose your personal information to third party services providers overseas. However, where your personal information is disclosed to an overseas recipient, we require all third parties to respect the security of your personal information and to treat it in accordance with the law and strictly in line with our instructions for the purposes described above. By providing Pasco Pilates with your personal information, you consent to this disclosure of your personal information.

MARKETING

Where we have obtained your consent to do so, or in circumstances where you would reasonably expect that your personal information would be used or disclosed for this purpose, we may contact you from time to time with marketing material about our other products or services or third parties. At any time, you may opt out of receiving this marketing material by contacting Pasco Pilates by emailing our studio. Your consent to receiving this information will remain current until you notify Pasco Pilates otherwise.

SECURITY

We are committed to ensuring that your information is secure. To prevent loss, misuse, and unauthorised access, use, modification, disclosure, alteration, or destruction we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. However, you should keep in mind that the transmission of information over the Internet is not completely secure or error-free. E-mail sent to or from this website may not be secure, and you should therefore take special care in deciding what information you send to Pasco Pilates via e-mail.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies (Google Analytics) to identify which pages are being used.

This helps us analyse data about web page traffic and improve the Pasco Pilates Websites to tailor it to customer needs. We only use this information for statistical analysis purposes. We also use Google cookies for remarketing to advertise online.

HOW OUR REMARKING ACTIVITY AFFECTS YOU

When you visit the Pasco Pilates Websites, our web server will drop a cookie on your browser
If you leave the Pasco Pilates Websites to visit another website which is part of the Google network, you may be served our ad
The remarketing cookie will be valid for 30 days.

You can remove our remarketing cookies by deleting your Internet browsing history and clearing your cookies. This can be done through the tools/settings function of your Internet browser. Overall, cookies help Pasco Pilates provide you with a better Pasco Pilates Website, by enabling Pasco Pilates to monitor which pages you find useful and which you do not.

A cookie in no way gives Pasco Pilates access to your computer or any information about you, other than the data you choose to share with Pasco Pilates. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Pasco Pilates Website.

You can opt out of Google’s use of cookies by visiting Google’s Ad Settings. Alternatively, you can opt out of a third-party vendors use of cookies by visiting the Network Advertising Initiative opt out page.

LINKS TO OTHER WEBSITES

The Pasco Pilates Website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

You should exercise caution and look at the privacy statement applicable to the website in question.

QUESTIONS & COMPLAINTS

For further information regarding this Privacy Policy or to make a complaint about the steps taken by Pasco Pilates to protect your personal information or privacy, please contact Pasco Pilates at hello@pascopilates.com.au We will investigate any complaints received in writing and do our best to resolve them as soon as possible.